Standard Double Room
- 1 King-size bed
- Shower
- Heating
- Bathtub
- Air conditioning
Hotel · Vienna · Vienna (Area)
Mercure Vienna First
A contemporary 4-star stay in the heart of Vienna, steps from Schwedenplatz station and within walking distance of St. Stephen's Cathedral.
- 600 m from Schwedenplatz station
- Air-conditioned, soundproofed rooms
- 24-hour reception and express check-in
8.5
Great
1437 reviews
Booking.com 8.5 · 1437 reviews
About
Mercure Vienna First
Mercure Vienna First sits on Desider-Friedmann Platz, about 600 metres from Schwedenplatz tube station. The hotel’s location puts you within easy reach of Vienna’s historic core, with St. Stephen's Cathedral a short walk away. Public parking is available nearby, and the hotel provides a lift, vending machines, and secure key-card access.
Rooms are designed for comfort and practicality, featuring air conditioning, soundproofing, and tea and coffee facilities. Higher-tier Privilege rooms add a coffee machine and bathtub. The hotel operates a restaurant and bar, with in-room breakfast available, plus laundry, dry cleaning, and tours/ticket assistance for guests.
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
In brief
What works, what to weigh
+
Strengths
3 reasons to book- Central Vienna location — About 600 metres from Schwedenplatz tube station and within walking distance of St. Stephen's Cathedral, with charming streets nearby.
- Comfortable, well-equipped rooms — Air conditioning, soundproofing, mini-bar, tea and coffee facilities, and flat-screen TVs come standard; Privilege rooms add a coffee machine and bathtub.
- Attentive service — Guests highlight friendly and accommodating staff, with specific praise for reception assistance and tour tips.
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Worth weighing
3 to weigh- No pets allowed — The hotel's policy prohibits pets, so guests travelling with animals will need to look elsewhere.
- Dining rated lower than other aspects — The dining category scores 7 out of 10, slightly below the strong location and rooms ratings, suggesting the on-site restaurant may not be a highlight.
- Price and service rated 7 — While service receives praise in reviews, the combined price and service category is rated 7, indicating value may be perceived as adequate rather than outstanding.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Privilege Double Room
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Bathtub
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Security
- Luggage storage
- Lift
- Vending machines
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Services
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Room amenities
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Tea and coffee facilities
- Ironing facilities
- Free toiletries
- Electric kettle
- In-room breakfast
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
- Carpeted floor
Food & drink
- Restaurant
- Bar/ Lounge area
- Packed lunches
- Special diet menus
- Children's buffet
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.5/10 from 1,437 reviews
Booking.com · 8.5 · 1437 reviews
8.5Verified guest“Our double room had a stylish, modern look and overlooked a charming back alley lined with cafes. The service was excellent and we felt genuinely welcomed.”
8.5Verified guest“The hotel is in a very central location, close to St. Stephen's Cathedral. The staff were extremely obliging and provided outstanding service. We didn't have enough time to fully explore, but we would definitely return.”
8.5Verified guest“Excellent public transport links, a unique boutique atmosphere, and strong safety and security features stood out to us.”
8.5Verified guest“We loved the spacious room, complete with a Nespresso machine and a lovely rainfall shower – perfect for relaxing after a long day.”
8.5Verified guest“The decor was attractive, and the room stayed refreshingly cool even during a heatwave. The location was ideal, just minutes from the main sights.”
8.5Verified guest“The location was perfect, with charming streets right nearby. The staff were exceptionally helpful and kind, and the cleanliness was spotless throughout our stay.”
04 — Location
Getting around Vienna
The property sits in Vienna.
Around the hotel: The hotel is about 600 metres from Schwedenplatz tube station, putting the city's transport network right at your door. St. Stephen's Cathedral is within walking distance, and guests mention charming streets and a kosher restaurant called 'Alef Alef' right next door.
Desider-Friedmann Platz 2, Vienna, Vienna (Area), 1010, Austria
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 49 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in runs from 15:00 until 23:59, and check-out is by 12:00.
Is parking available at the hotel?
Public parking is available nearby, and there is an electric vehicle charging station at the hotel.
Are pets allowed?
No, pets are not allowed at the property.
Does the hotel offer breakfast?
The hotel has a restaurant and offers in-room breakfast, along with special diet menus and packed lunches.
How far is the hotel from public transport?
Schwedenplatz tube station is about 600 metres away, and several reviews highlight excellent public transport connections.
The bottom line
A dependable, centrally located Vienna hotel with modern comforts, earning strong marks for its position and attentive staff, while dining and value are solid but not exceptional.
8.5Overall rating 8.5 from 1,437 reviews
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